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Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
- 401(k) matching
Automotive Service Advisor
Pacifico Auto Group – Philadelphia, PA 19153
Full-Time | On-Site
Pay: $75,000 – $125,000 per year (based on experience and performance)
Pacifico Auto Group – Philadelphia, PA 19153
Full-Time | On-Site
Pay: $75,000 – $125,000 per year (based on experience and performance)
ABOUT US
Pacifico Auto Group is a family-owned dealership celebrating 99 years in business in the Philadelphia metro area. You must be able to handle busy day, your tech skills and communication must ne first rate. We are growing fast and are looking for a top-performing Automotive Service Advisor to join our team. If you are passionate about helping customers, enjoy a fast-paced environment, and are ready to grow your career—this is the place for you.
Pacifico Auto Group is a family-owned dealership celebrating 99 years in business in the Philadelphia metro area. You must be able to handle busy day, your tech skills and communication must ne first rate. We are growing fast and are looking for a top-performing Automotive Service Advisor to join our team. If you are passionate about helping customers, enjoy a fast-paced environment, and are ready to grow your career—this is the place for you.
KEY RESPONSIBILITIES
- Greet and assist customers throughout their service experience
- Handle 15–20 repair orders per day (customer pay, warranty, internal, used vehicles)
- Clearly explain service needs, prioritize work, and present pricing options
- Communicate updates via TruVideo, text, and text-to-pay platforms
- Coordinate with technicians for timely, high-quality repairs
- Maintain top 10% CSI scores in the region
- Accurately document all work in CDK/ADP and Ford SmartLane systems
WHAT WE OFFER
- Competitive pay: $75,000 – $125,000+ per year
- Health, dental, and vision insurance
- 401(k) retirement plan with employer match
- Up to 3 weeks vacation and 5 paid sick days
- Short-term and long-term disability coverage
- Supplemental life insurance
- Employee vehicle purchase discounts
- Climate-controlled facility with modern tools and tech
- Ongoing training and advancement opportunities
QUALIFICATIONS
- Valid driver’s license (required)
- 2+ years of service advisor experience (preferred)
- Experience with CDK/ADP and tablet-based write-up systems a plus
- Strong customer communication and problem-solving skills
- Detail-oriented with a team-first attitude
- Must be organized, reliable, and goal-driven
SCHEDULE
- Full-time
- Monday to Friday
- Weekends as needed (rotating)
- On-site in Philadelphia, PA 19153
ABOUT PACIFICO
Pacifico Auto Group is a dealership where high performance is recognized and rewarded. As we approach our 100th year, we continue to grow by investing in great people, technology, and customer-first processes. If you're serious about your career and want to be part of something bigger, apply today.
Pacifico Auto Group is a dealership where high performance is recognized and rewarded. As we approach our 100th year, we continue to grow by investing in great people, technology, and customer-first processes. If you're serious about your career and want to be part of something bigger, apply today.
Compensación: $75,000.00 - $125,000.00 per year
Somos un empleador con igualdad de oportunidades y todos los candidatos calificados recibirán consideración por el empleo sin distinción de raza, color, religión, sexo, origen nacional, estado de discapacidad, estado de veterano protegido o cualquier otra característica protegida por la ley.
Pacifico Auto Group
Pacifico Auto Group has been selling and servicing automobiles in Philadelphia and the surrounding areas since 1920. We started with a little shop at 11th and Catherine in South Philadelphia. In 1970, Mr. Kerry T. Pacifico Sr. and his brother Joseph R. Pacifico Jr. were among the founding fathers of the Philadelphia Airport Auto Mall, one of the first in the nation. Since that time a member of the Pacifico family has always been at our dealership on a daily basis.
Currently, Maria Pacifico is our president and we are the only Certified Women owned Automobile Business in Philadelphia.
Thanks to our employees and their dedication to customer service, Pacifico Auto Group has continuously maintained a leadership position within the Philadelphia automotive industry.
The Pacifico Family foundation has given away over 2 million dollars to local charities in the last 40 years. We have partnered with the local school districts to give away over $165,000 annually to over 35 well deserving seniors yearly on their way to college.
Every time you do business with us you help a student in need.
The Pacifico family provides customers with state of the art showrooms and service facilities that allow for a first class experience while visiting our dealerships. Our employees are equipped with all of the tools necessary to provide guests with a first class experience as well. With over 80 service bays and 50 technicians available for your service needs, Pacifico will get you and your vehicle in and out in a timely manner.
We are recognized as a one stop shop for all things automotive, including a state of the art Body Shop, complete sales and service at our commercial truck center, a detail department and carwash.
Situated only 5 miles from the airport at the Airport Auto Mall. Pacifico is 10 minutes from South Jersey, Walt Whitman bridge, 476 blue route, Delco, Center City, 2 minute drive off of I-95. 15 minutes from Northeast Philly and the main line
Pacifico Ford, Mazda and Hyundai always stocks over 500 new and 200 used vehicles in one location for a great selection. So remember, whether you're looking for new or used vehicles, service, a body shop, a truck for your business, you only need to think of one name: Pacifico Ford, Mazda and Hyundai at the Airport Auto Mall.
Página Web de la Compañía: www.pacificocars.com
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